Frequently Asked Questions
Everything you need to know about shopping with Naughty Knickers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while express options are available for delivery within 1-2 business days.
What is your return policy?
Due to the intimate nature of our products, we can only accept returns on items that are unworn, have original tags attached, and remain in their original packaging within 30 days of purchase.
Are your packages discreet?
Yes, all orders are shipped in plain, unmarked packaging with only a generic return address to ensure your privacy.
How do I find my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.